Frequently asked questions.

This section designed to provide you with the information you need to make informed decisions about our products and services. If you have a question that is not answered in our FAQ section, please contact us and we will be happy to assist you further.

Atmos is an HVAC company that specializes in providing top-of-the-line heating, ventilation, and air conditioning services to our customers. We understand that our clients have many questions about our services and products, which is why we have created an FAQ page to help answer some of the most commonly asked questions.

On our FAQ page, you will find information on a wide range of topics, including the types of HVAC systems we install and maintain, the services we offer, and the qualifications of our technicians. We also provide detailed information on our pricing and financing options, as well as tips on how to maintain and prolong the lifespan of your HVAC system. Whether you’re looking for a new installation or need help with an existing system, our FAQ page is an excellent resource for finding the information you need. So if you have any questions about Atmos services, be sure to check out our FAQ page for the answers.

Question for our services

There are several special treatments that may be required for an air conditioning (AC) unit to keep it running efficiently and effectively. These include:

  1. Cleaning: Regular cleaning of the unit and its components, such as the coils and filters, can help improve efficiency and air flow.

  2. Refrigerant charge: The refrigerant charge in the unit should be checked and adjusted as needed to ensure optimal cooling performance.

  3. Lubrication: Moving parts in the unit should be lubricated to reduce friction and wear.

  4. Inspection of electrical connections: The electrical connections in the unit should be inspected to ensure they are tight and free of corrosion.

  5. Inspection of the ductwork: The ductwork that distributes the cooled air should be inspected for leaks and proper insulation.

  6. Air filter replacement: The air filter should be replaced regularly to ensure proper air flow and to prevent the accumulation of dirt and dust.

  7. Thermostat calibration: The thermostat should be calibrated to ensure accurate temperature control.

  8. Leak detection: The unit should be checked for refrigerant leaks, which can reduce efficiency and cause damage to the unit.

It's important to schedule regular maintenance with a professional HVAC technician to perform these special treatments to ensure the longevity of your AC unit.

Preventive maintenance is important for several reasons. It can help prolong the life of your equipment, reduce the likelihood of breakdowns and malfunctions, and improve the overall efficiency and performance of the equipment.

First, by performing regular maintenance, small issues can be identified and addressed before they become larger, more expensive problems. This can help extend the life of the equipment, reducing the need for costly repairs and replacements.

Second, preventive maintenance can help improve the efficiency and performance of the equipment. By cleaning and adjusting various components, the equipment can operate at peak performance, which can save energy and money.

Third, it can ensure safety and compliance. Preventive maintenance can help ensure that the equipment is operating safely and in compliance with industry standards and regulations.

Lastly, it can minimize the unexpected downtime. Unplanned breakdowns can cause costly downtime and lost productivity, regular maintenance can help prevent these interruptions and keep the equipment running smoothly.

Overall, preventive maintenance is a cost-effective way to ensure that equipment is running at peak performance, while minimizing the potential for breakdowns and costly repairs.


There are several common issues that homeowners may experience with their air conditioning (AC) units. Some of the most common include:

  1. Low refrigerant: This can cause the unit to lose its cooling power and can lead to compressor damage if not addressed.

  2. Dirty filters: Dirty filters can restrict airflow and cause the unit to work harder, which can lead to decreased efficiency and increased energy costs.

  3. Clogged coils: The coils in the unit can become clogged with dirt and debris, which can reduce efficiency and cause the unit to freeze up.

  4. Electrical issues: Wiring problems or a malfunctioning thermostat can cause the unit to fail to start or to cycle on and off frequently.

  5. Leaks: Refrigerant leaks can cause the unit to lose its cooling power and can damage the compressor if not addressed.

  6. Drainage issues: If the drain line that removes condensate water from the unit is clogged, it can cause water damage.

  7. Age: As the unit ages, it may become less efficient, require more frequent repairs and eventually need to be replaced.

It's important to address these issues as soon as possible to prevent further damage and to ensure that the unit continues to operate efficiently. Regular maintenance by a professional HVAC technician can also help prevent these issues from occurring.

A 21-point inspection is a comprehensive check of an air conditioning (AC) unit, typically performed by a professional HVAC technician. The inspection includes the following steps:

  1. Check the thermostat for proper operation and calibration.
  2. Inspect the electrical connections and wiring for tightness and corrosion.
  3. Check the condenser and evaporator coils for cleanliness and damage.
  4. Inspect the compressor for proper operation and lubrication.
  5. Check the refrigerant levels and for any leaks.
  6. Inspect the condensate drain and clear it if clogged.
  7. Check the air filter and replace if dirty.
  8. Inspect the blower wheel and motor for proper operation and cleanliness.
  9. Check the ductwork for leaks and proper insulation.
  10. Inspect the refrigerant line for any damage or leaks.
  11. Check the compressor contactor for signs of wear or damage.
  12. Inspect the condenser fan motor and blade for proper operation and cleanliness.
  13. Check the capacitor for proper operation and signs of wear.
  14. Inspect the control board for proper operation and signs of wear.
  15. Check the compressor overload for proper operation.
  16. Inspect the reversing valve for proper operation.
  17. Check the compressor terminals for proper operation and cleanliness.
  18. Inspect the condenser fan relay for proper operation.
  19. Check the compressor and fan motor for proper amperage.
  20. Inspect the compressor and fan motor for proper voltage.
  21. Check the compressor and fan motor for proper operation.

This comprehensive check helps to ensure that all components of the AC unit are functioning properly and that the unit is running efficiently. Identifying and fixing issues during the inspection can prevent future breakdowns and prolong the life of the unit.

Question about AC

Air conditioners (AC) can be classified into two main categories: single-stage and two-stage. The main difference between the two is the way they operate and the level of cooling they provide.

Single-stage ACs:

  • Have one compressor that is either on or off
  • The compressor runs at full capacity when it is on
  • It cools the air to one set temperature, regardless of the outside temperature
  • Single-stage ACs are typically less expensive than two-stage units
  • They are suitable for homes in mild climates

Two-stage ACs:

  • Have two compressors that can operate at different levels
  • The compressor runs at low capacity when it is on and it increases to full capacity if needed
  • They are able to cool the air to two different temperatures, depending on the outside temperature
  • Two-stage ACs are typically more expensive than single-stage units
  • They are suitable for homes in hot climates

Two-stage ACs are more energy efficient, because they can adjust the cooling output depending on the outside temperature. They also provide more consistent temperatures inside the house, and are less likely to cycle on and off. This can make the environment inside the home more comfortable and save energy cost in the long run.

There are several signs that it may be time to change your air conditioning unit. Some of these include:

  • The unit is more than 10 years old
  • The unit requires frequent repairs
  • The unit is not cooling the house effectively
  • The unit is making strange noises
  • Your energy bills have increased significantly
  • Your unit has a refrigerant leak
  • Your unit has a moldy or musty smell If you are experiencing any of these issues, it may be time to consider replacing your air conditioning unit. Additionally, it's a good practice to have a professional inspect your unit on a regular basis to check for any potential issues and to perform regular maintenance. This can help prolong the life of your unit and ensure that it is running as efficiently as possible.

We accept all types of payments, including cash, credit and debit cards, and online payment methods such as PayPal and Apple Pay. We strive to make the checkout process as easy and convenient as possible for our customers. Whether you prefer to pay with cash, a card, or through an online platform, we have you covered. Rest assured that all of your payment information is processed securely, so you can shop with confidence.

A manufacturer warranty is a guarantee provided by the manufacturer of a product, such as an air conditioning (AC) unit, that the product will function as intended and be free from defects in materials and workmanship for a specified period of time. The warranty typically covers repairs or replacement of the product if it is found to be defective within the warranty period.

Manufacturer warranty for an AC unit typically covers the following components:

  • Compressor
  • Evaporator coil
  • Condenser coil
  • Refrigerant leaks
  • Electrical components

The length of the warranty can vary depending on the manufacturer and the specific product. It's usually ranges from 1 to 10 years. In some cases, it covers only certain parts of the unit and not the labor costs associated with repairs.

A manufacturer warranty is good for providing peace of mind to the consumer, knowing that they are protected against defects in the product. It's also good for the manufacturer as it is a way to increase the customer satisfaction, by giving them the confidence that they will be taken care of if something goes wrong with the product.

It's important to keep the proof of purchase and registration of the product, as it will be required to make a claim under the warranty. It's also important to follow the manufacturer's recommended maintenance schedule to ensure that the warranty remains valid.

A heat pump is a type of air conditioning (AC) system that can also function as a heater. A heat pump works by using a small amount of electricity to move heat from one location to another. In the summer, a heat pump acts as an air conditioner, removing heat from the inside of a home and transferring it outside. In the winter, it can be reversed, to transfer heat from the outside air into the home.

Heat pumps are more energy efficient than traditional heating and cooling systems because they do not generate heat, they transfer it. They can be more effective at warming a home in moderate climates and can save energy cost compared to electric resistance heating.

There are two main types of heat pumps: air-source and ground-source. An air-source heat pump uses the air outside as a heat source, while a ground-source heat pump uses the ground as a heat source.

Heat pumps are also classified as single-stage and multi-stage, similar to regular ACs. Single-stage heat pumps have one compressor that runs at full capacity, while multi-stage heat pumps have two compressors that can operate at different levels, providing more consistent temperatures inside the home.

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